If you’re still not able to get your device clean, please consider contacting us. Before using rubbing alcohol or wipes, we suggest you test it first in an inconspicuous area to make sure it doesn’t cause discoloration or remove any printing on your device. In most cases, you can use isopropyl alcohol (rubbing alcohol) or fragrance-free anti-bacterial wipes and apply more pressure when cleaning. Use lens cleaner to lightly moisten a soft, lint-free cloth and gently wipe down the webcam lens.Don’t forcefully pull the cable away from the product or away from the computer. When wiping cables and cords, grip the cord mid-way and pull towards the product. For the braided cable: it is recommended to use anti-bacterial wet wipes.Alcohol wipes can be used on a limited basis. Leatherette earpads: it is recommended to use fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes, or make-up removal tissue.Plastic parts (headband, mic boom, etc.): it is recommended to use fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes, makeup-removing tissue, or alcohol swabs containing less than 25% concentration of alcohol.Use lens cleaner to lightly moisten a soft, lint-free cloth and gently wipe down your device.Use tap water to lightly moisten a soft, lint-free cloth and gently wipe down the device.You can also use fragrance-free disinfecting wipes, fragrance-free anti-bacterial wet wipes, makeup removing tissue, or alcohol swabs containing less than 25% concentration of alcohol.If you do not have compressed air available, you could also use cold-air from a hair-dryer. Use compressed air to remove any loose debris and dust between the keys.To clean the keys, use regular tap water to lightly moisten a soft, lint-free cloth and gently wipe down the keys.Don’t use bleach, acetone/nail polish remover, strong solvents, or abrasives.

Never submerge the device in a liquid, cleaning or otherwise. When using cleaning sprays, spray the cloth and wipe - do not spray the device directly.For devices that are not waterproof, please keep moisture to a minimum and avoid any liquid dripping or seeping into the device.Don’t put cleaning liquids directly on your device.Be sure to switch off your device and then wait 5-10 seconds before starting to clean.If your device has user-replaceable batteries, please remove the batteries.If your device is cabled, please unplug your device from your computer first.In the event your Logitech device needs cleaning we have some recommendations:

How to clean a logitech g710 keyboard